Returns Policy

The Pea Hive gladly accepts returns and exchanges.

If you wish to return or exchange an item, then please contact us within 14 days of delivery. Items must be returned within 30 days of delivery.

We do not accept cancellations. Please contact us if you have any problems with your order and we will be happy to try and help

The follow items cannot be returned or exchanged

Because of the nature of the following items, The Pea Hive cannot accept returns unless the items arrived damaged or defective:

  • Custom or personalised orders
  • Perishable products (such as food or flowers)
  • Intimate items (for health and hygiene reasons)
  • Items that were on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, then the buyer is responsible for any loss in value.